Because this is an electronic sale of an item there is no return or refund.
As it is stated in the package descriptions on the “plans” page, If there is something that needs to be changed within the plan then it will be done so during the bi-weekly check-ins.
If you feel that there is something you cannot do or handle for whatever reason that is on your current workout plan, please feel free to email firstname.lastname@example.org for assistance as someone will get back to you within 24 hours.
We do our best to really satisfy our customers and to always bring value to them as much as we can. So if there is an issue we will do our best to help.
If you have any questions on how to return your item to us, contact us.